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Service

Operations, Maintenance and Support

Keep your plant running with end-to-end support: seamless equipment upgrades and maintenance, efficient management of change, comprehensive turnaround support, reliability solutions and expert support for virtual and legacy systems.

What we deliver

Operational support

  • Seamless equipment upgrades and maintenance
  • Efficient management of change for optimal performance
  • Comprehensive turnaround and support solutions
  • Continuous support for upgrades and operational excellence

Reliability solutions

  • Asset management system
  • Alarm rationalization and alarm management
  • Data historian
  • Third-party interfaces and OPC

Virtualization and legacy systems

  • Virtualization for high-performance process control
  • Tested and supported virtualization solutions
  • High availability and disaster recovery configuration
  • On-line and off-line development and testing
  • Expert support for virtual and legacy systems, including Valmet D3 (Novatech)

End-to-end support

  • Full lifecycle support from design to maintenance
  • Proactive troubleshooting for continuous performance
  • Seamless integration and system optimization
  • 24/7 monitoring to ensure reliable operations

Process

How we work

  1. 1

    Baseline

    Capture the current state: backups, alarm data, open issues and change requests.

  2. 2

    Plan

    Agree the maintenance, turnaround or upgrade scope and the management-of-change path.

  3. 3

    Execute

    Deliver the work on site or remotely, with testing at every step.

  4. 4

    Sustain

    Monitor, troubleshoot and keep improving reliability over time.